Last Updated: May 14, 2015
Personal Information We Obtain
The information we learn from customers helps us fulfill product orders and continually improve your Rockin’ Wellness experience. You can choose not to provide certain information or allow certain technologies to gather information, but then you may not be able to take advantage of some of our features. Here are the types of information we gather.
Information You Give Us: We may collect information you provide while using the Services or give us in any other way. You provide most such information when you buy; participate in a contest, questionnaire, or affiliate program; or communicate with customer service. Examples of this type of information include your name, physical/mailing/email address, phone number, user name and password, payment information, demographic information, and communication preferences.
Information You Give Others: We may collect information about you that you’ve provided through our service providers or other third parties, such as content of emails, reviews, social media posts, testimonials you write, or contact information of persons you refer to us.
Automatic Information: We may use common technologies such as cookies and web beacons to help track your use of our Services, recognize you when you return to the Services, store items in your shopping cart, or save your preferences. Through these technologies, we may collect information such as browser/operating system; web pages viewed; length of time a page was viewed; sites visited prior to coming to our site and path taken through our site; email, offer, and link actions; and, when using our mobile app, location and unique identifier for your mobile device. Web beacons may also allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. Consult the Help section of your browser to learn more about how to manage these technologies.
Compiled Information: Some information we collect is based on your transaction history with us, such as purchase history, affiliate activity, and customer service communication records. We may
combine your information with information about you from third party sources such as data aggregators and public databases or with information of others to in an effort to better understand our customers and improve our business.
Use of Personal Information
We use the information you provide as well as the information we gather automatically, through mobile devices and email, and as compiled to optimize your customer experience and improve our products and business practices. For example, the information we collect and compile may help us communicate with you, create and manage your account, respond to your product orders and requests, process payments, enroll you in contests or offers you request, improve the customer service experience, improve our products and services, develop new products and services, refine the usability of our online services, determine the effectiveness of advertising, customize advertising, make emails more useful and interesting, and provide you with location-based services such as advertising and other personalized content.
Sharing Personal Information
Our affiliates may share personal information among themselves. In addition, we may share personal information with other entities, including in the following circumstances:
Service Providers: We may share your personal information with service providers that perform certain functions or services on our behalf (such as to host websites and mobile applications, manage databases, perform analyses, send communications for us, or provide certain other components of websites, mobile applications, or mobile alerts). We do not authorize service providers to use or disclose the information, except as necessary to perform services on our behalf.
Analytics: We may allow third parties to collect information in order to provide us with analytics. For instance, we may use analytics tools provided by Google to help us understand how people use the Services. You can learn more about how Google collects and uses information as a part of its tools at .
Affiliate Program: We have an affiliate program in which affiliate businesses may refer customers to us for compensation. When you click a link to our site that is posted by an affiliate, or make a purchase through that affiliate, customer information related to those transactions will be shared with that affiliate.
Marketing & Promotions: We may share your personal information with select marketing partners that we believe would be of interest to you. We describe below how you may choose to instruct us not to share personal information about you with our marketing partners.
Business Transfers: We may share personal information in connection with a corporate transaction, such as a license, sale, assignment, divestiture, merger, bankruptcy, consolidation, reorganization, liquidation, or other transfer of the business or its assets.
Legal Obligations: We may disclose your personal information pursuant to subpoenas, court orders, or other legal process in response to a request for cooperation from a court, law enforcement, or other government agency, and to comply with our other legal obligations.
Other Circumstances: We may disclose your personal information as otherwise described to you at the point of collection or pursuant to your consent.
Your entire credit or debit card number is sent to the appropriate credit card company or bank during order processing, but we reveal only the last four digits of your credit card numbers when confirming an order.
We use Secure Sockets Layer (SSL) software to help protect transmissions of your payment card data over the Internet. You can confirm that SSL is in use by looking at the URL line of your browser—the first characters of the site address will change from “http” to “https.” If you are using a browser or firewall that does not permit communications through secure sites, you may not be able to make purchases on our Web site.
Unfortunately, no data transmission over the Internet or stored on a server can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information. If you prefer not to transmit your credit card number over the Internet, you should contact us at or using the toll-free number listed on the Site.
Notice to Visitors from Outside the US
If you are using the Services from outside the United States and provide us with personal information, please note that your personal information may be transferred, stored, and processed in the United States. The data protection laws in the United States may not be as comprehensive as those in your country of residence. By doing business or interacting with Rockin’ Wellness or using the Services, you are consenting to the transfer of your personal information to facilities located in the United States and other facility locations we select.
You may access information posted to social media pages (unless it has been removed) and to your account/order information for the limited purpose of viewing and, in certain cases, updating that information.
You have the following choices concerning use of your personal information. Note that when you update information, we may keep a copy of the prior version for our records.
Personal Information: You may choose not to provide information, though that may affect our ability to provide you with a service, product, or feature. If you have established a user account in connection with one of our Services, you may be able to review and request changes to some information that we maintain about you through your account settings.
Cookies: You may customize your browser to prevent receipt of new cookies, to notify you when you receive a new cookie, or to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the Web site of its manufacturer. Note that cookies allow you to take advantage of some of our essential features, such as adding items to your Shopping Cart, proceeding to Checkout, or using any products and services that require you to sign in, so you may want to leave the cookies on.
Location Information: Most mobile devices allow you to turn off location services.
preference on your product order page. Once subscribed, you may unsubscribe from our email by clicking the unsubscribe link at the bottom of the email or by emailing us at or by indicating your preference on your product order page. You may subscribe and unsubscribe from our commercial text messages by following the instructions in the text. Please note that these requests may take up to 10 days to be effective. Also note that your request not to receive unsolicited commercial emails or text messages from us will not apply to messages that you request or that are not commercial in nature. For example, we may contact you concerning any purchases you have made with us even if you opt out of receiving unsolicited commercial messages.
California Residents: If you are a California resident, you may request, up to one time each year, information about our sharing of personal information about you with third parties for the third parties’ direct marketing purposes. In this regard, our policy is that we will not share personal information about you with third parties for their direct marketing purposes if you instruct us not to do so.
Our Services are intended for a general audience and are not designed for children under 13 years old. Accordingly, we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under the age of 13, we will delete that information from our databases. If you would like to learn about how to protect your children online, visit the FTC at http://ftc.gov/kidzprivacy
As you browse RockinWellness.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with RockinWellness.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page to opt out of AdRoll’s and their partners’ targeted advertising.